Legal

Cookie Policy

Learn how Suronex uses cookies and similar technologies to enhance your experience.

SURONEX CLOUDSAFE PRIVATE LIMITED, including its affiliates and subsidiaries (collectively referred to as "Suronex," "we," "us," or "our"), is committed to protecting your privacy and providing transparency about our data collection practices.

This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website www.suronex.ai and use our cloud security platform.

This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

Version

V. 1.0

Effective Date

1st July 2025

Last Updated

1st July 2025

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They contain information that is transferred to your device's hard drive and allow websites to recognize your device and store information about your preferences or past actions.

Similar Technologies

In addition to cookies, we may use other tracking technologies including:

  • Web beacons/pixels: Small graphics that track user interactions
  • Local storage: Data stored in your browser for enhanced functionality
  • Session storage: Temporary data storage during your browsing session
  • Software Development Kits (SDKs): Code that enables analytics and functionality

How We Use Cookies

We use cookies and similar technologies to:

Ensure website security and protect against cyber threats and fraudulent activities
Provide essential functionality for our cloud security platform and website
Improve user experience through personalized content and preferences
Analyze website performance and understand user behavior patterns
Deliver relevant content and measure the effectiveness of our communications
Facilitate authentication and maintain secure user sessions
Remember your preferences such as language settings and display options

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for the website and platform to function properly. They cannot be disabled without affecting core functionality.

Purpose:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and website stability
  • Basic functionality and navigation
  • Legal compliance (e.g., cookie consent tracking)

Legal Basis: Legitimate interest (essential for service provision)

Analytical Cookies

These cookies help us understand how visitors interact with our website and platform, allowing us to improve our services.

Examples:

  • Google Analytics
  • Internal analytics tools
  • Heatmap and user behavior tracking

Information Collected:

  • Pages visited and time spent
  • Traffic sources and referral paths
  • Device and browser information
  • User interaction patterns

Legal Basis: Legitimate interest / Consent (where required)

Functional Cookies

These cookies enable enhanced functionality and personalization features.

Purpose:

  • Language and region preferences
  • User interface customizations
  • Feature preferences and settings
  • Accessibility accommodations

Legal Basis: Legitimate interest / Consent

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure marketing campaign effectiveness.

Purpose:

  • Targeted advertising delivery
  • Conversion tracking and attribution
  • Marketing campaign performance measurement
  • Retargeting and remarketing activities

Legal Basis: Consent (required in most jurisdictions)

Duration of Cookies

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential functions like maintaining your login session.

Persistent Cookies

Stored on your device for a specified period, ranging from hours to years, depending on their purpose:

  • Essential cookies: Up to 1 year
  • Analytical cookies: Up to 2 years
  • Functional cookies: Up to 1 year
  • Marketing cookies: Up to 13 months

Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device to help us deliver and improve our services.

Third-Party Services Include:

Google Analytics: Website traffic analysis and user behavior insights
Cloud Service Providers: Infrastructure and security services
Marketing Platforms: Advertising delivery and campaign management
Customer Support Tools: Chat widgets and support functionality
Security Services: Threat detection and prevention tools

Third-Party Privacy Policies

Each third-party service has its own privacy policy governing their use of cookies:

Google Privacy Policy

International Data Transfers

Some of our third-party services may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Other approved transfer mechanisms

Your Cookie Choices and Rights

Managing Cookie Preferences

You have several options to control cookies:

Browser Settings

All modern browsers allow you to:

  • View cookies stored on your device
  • Delete existing cookies
  • Block future cookies
  • Set preferences for specific websites

Browser Help Pages:

ChromeFirefoxSafariEdge

Our Cookie Consent Tool

When you first visit our website, you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category
  • Access our cookie settings at any time

Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

Essential cookies: Website may not function properly
Analytical cookies: We cannot improve our services based on usage data
Functional cookies: Personalization features may not work
Marketing cookies: You may see less relevant advertisements

Your Rights Under Privacy Laws

Depending on your location, you may have additional rights:

  • Right to withdraw consent for non-essential cookies
  • Right to access information about cookies we use
  • Right to object to certain cookie uses
  • Right to data portability for cookie-related data

Do Not Track Signals

Currently, our website does not respond to "Do Not Track" browser signals, as there is no universal standard for how to interpret these signals. However, you can use our cookie preference center and browser settings to control tracking.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in our cookie practices
  • New technologies or services
  • Legal or regulatory requirements
  • Business developments

When we make material changes, we will:

  • Update the "Last Updated" date
  • Notify you through our website or email
  • Provide prominent notice of significant changes
  • Request renewed consent where required

Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

SURONEX CLOUDSAFE PRIVATE LIMITED

SF, Second Floor, Wadhwa Plaza, Sector-6 Dwarka

New Delhi 110075, India

contact@suronex.aiprivacy@suronex.ai (Cookie-specific inquiries)

Website:

https://www.suronex.ai

Data Protection Officer

privacy@suronex.ai

Additional Resources

Learn more about our data practices:

Privacy PolicyTerms of Use

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein.